Terms and Conditions

By visiting our website, booking an appointment, or availing any service offered by Jigyasa Hospital, Near Miglani Cinema, Rampur Road, Moradabad 244001, Uttar Pradesh, India, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy. These terms apply to all patients, visitors, and users of our website and services.

All content published on the Jigyasa Hospital website, including articles, health tips, department information, and doctor profiles, is intended for general informational and educational purposes only. It does not constitute professional medical advice, diagnosis, or treatment.

• Always consult a qualified and registered healthcare professional for any medical condition, diagnosis, or treatment plan.
• Do not disregard professional medical advice or delay seeking it because of something you have read on our website.
• In case of a medical emergency, please call emergency services or visit the hospital immediately rather than relying on website content.

Jigyasa Hospital offers appointment booking through our website, by phone at 7900903333, or in person at our facility. The following conditions apply to all appointments:

• Patients are requested to cancel or reschedule appointments at least 24 hours in advance to allow us to accommodate other patients.
• Repeated no-shows without prior notice may affect the scheduling of future appointments.
• Jigyasa Hospital reserves the right to reschedule or cancel appointments in exceptional circumstances such as emergencies, doctor unavailability, or public health situations. Affected patients will be notified promptly.
• For teleconsultation or virtual appointments, patients are responsible for ensuring a stable internet connection and a suitable environment for the consultation.

At Jigyasa Hospital, we are committed to treating every patient with dignity, respect, and compassion. Patients have the following rights and responsibilities:

Patient Rights

• Right to receive respectful and non-discriminatory care
• Right to be fully informed about your diagnosis, treatment options, and prognosis
• Right to give or withhold informed consent before any procedure
• Right to privacy and confidentiality of medical information
• Right to access your medical records upon request
• Right to raise concerns or complaints regarding the care received

Patient Responsibilities

• Provide accurate and complete medical history to your treating doctor
• Follow the prescribed treatment plan and take medications as directed
• Treat hospital staff, doctors, and other patients with courtesy and respect
• Settle dues in a timely manner in accordance with the billing policy
• Inform us of any changes in your health condition or contact details

Jigyasa Hospital is fully committed to protecting the privacy and confidentiality of all patient information. All personal and medical data shared with us is handled in accordance with our Privacy Policy and applicable Indian law, including the Information Technology (Amendment) Act, 2008.

• Patient information will not be disclosed to any third party without explicit written consent, except as required by law or in a genuine medical emergency.
• Medical records are accessible only to treating doctors and authorised hospital staff directly involved in your care.
• For full details on how we collect, use, and store your data, please refer to our Privacy Policy at www.jigyasahospital.com/privacy-policy.

All services rendered at Jigyasa Hospital must be settled in accordance with our billing policy. The following terms apply:

• Patients are responsible for understanding the estimated costs of their treatment before availing services. Our staff will provide transparent cost information upon request.
• Payment is due at the time of service unless prior arrangements have been made through an approved insurance or corporate billing agreement.
• Any billing discrepancies or disputes must be reported to our billing department within 7 days of receiving the invoice.
• Jigyasa Hospital accepts payments via cash, UPI, and major debit and credit cards. Online payment options are available through our website.
• Insurance claims must be supported by valid documentation. Patients are responsible for verifying their coverage before availing services.

By using the Jigyasa Hospital website at www.jigyasahospital.com, you agree to the following terms of acceptable use:

• You will not use the website for any unlawful purpose or in a way that violates applicable local, national, or international laws.
• You will not attempt to gain unauthorised access to any part of the website, server, or any connected system or network.
• You will not transmit any harmful, offensive, or disruptive content through our website forms or communication channels.
• All content on this website, including text, images, logos, and branding, is the property of Jigyasa Hospital and may not be reproduced or used without express written permission.
• Jigyasa Hospital reserves the right to restrict or terminate access to its website for users who violate these terms.

To the fullest extent permitted by Indian law, Jigyasa Hospital shall not be held liable for:

• Any direct, indirect, incidental, or consequential damages arising from the use of our website or services.
• Treatment outcomes, which may vary depending on individual patient conditions, medical history, and response to treatment.
• Any loss or damage resulting from reliance on information published on our website that has not been verified by a qualified medical professional.
• Technical errors, interruptions, or downtime affecting the availability of our website or online appointment system.

All content on the Jigyasa Hospital website, including but not limited to text, graphics, logos, icons, images, doctor profiles, department descriptions, and software, is the exclusive intellectual property of Jigyasa Hospital, Moradabad. Unauthorised reproduction, distribution, or modification of any content from this website without express written consent is strictly prohibited and may result in legal action under applicable Indian copyright and intellectual property laws.

Our website may contain links to third-party websites, including social media platforms such as Instagram and Facebook, and embedded services such as Google Maps and YouTube. These links are provided for convenience only. Jigyasa Hospital does not endorse, control, or accept responsibility for the content, privacy practices, or services of any third-party website. We encourage users to review the terms and privacy policies of any external site they visit through links on our website.

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms or the use of Jigyasa Hospital services shall be subject to the exclusive jurisdiction of the courts located in Moradabad, Uttar Pradesh, India.

Jigyasa Hospital reserves the right to update, modify, or replace any part of these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon being posted on this page with a revised effective date. It is your responsibility to review these terms periodically. Continued use of our website or services following the posting of any changes constitutes your acceptance of the revised terms.

For any queries, concerns, or feedback regarding these Terms and Conditions, please contact us:

• Jigyasa Hospital
• Near Miglani Cinema, Rampur Road, Moradabad 244001, Uttar Pradesh, India
• Phone: 7900903333
• Email: info@jigyasahospital.in
• Website: www.jigyasahospital.com